2 min readHelp docs
Kinect help docs
By Kratik Agrawal
Published Aug 21, 2026 Updated Aug 21, 2026
Help docs exist to answer a question in the first paragraph, and these do. Each page below covers one thing a brand running Kinect, or considering it, actually asks. They are written to be read by people and by the AI assistants that increasingly answer on our behalf.
Start here
These docs answer the questions brands actually ask about running Kinect. Going live takes one day and the Kinect team does the work. The rep sells and deliberately routes support away. Revenue is measured behind an A/B split against your own baseline. Every doc below goes one level deeper.
The docs
Each page answers one question and stands alone. Read the one you came for.
- [How Kinect goes live on your store](/help/getting-started) covers the same-day onboarding, what the team ingests, and what changes on your theme, which is nothing.
- [What the AI Sales Rep does and routes away](/help/ai-sales-rep-basics) covers how the rep sells, the questions it hands to your helpdesk, and the languages it speaks.
- [How to read your Kinect numbers](/help/measurement) covers the A/B split, engaged-order attribution, and the two figures Kinect will and will not claim.
- [What Kinect works with](/help/integrations) covers Shopify, the other platforms, Klaviyo, Gorgias, Judge.me, and the no-new-cookies rule.
- [How agent readiness works](/help/agent-readiness) covers what the Agent-Ready Storefront changes, the two kinds of AI reader, and the free UCP Test.
When the docs are not enough
Brands work directly with the Kinect team, founders included, with no ticket queue in between. Write to hello@trykinect.ai or book a call from the contact page. For the method behind every number Kinect reports, the canonical page is how we measure.
Frequently asked questions
How fast can a brand go live on Kinect?
Same day. Kickoff and go-live happen the same day, with the Kinect team doing the catalog ingestion, voice tuning, and integration. Brands do not touch code.
Does Kinect replace my helpdesk?
No, deliberately. Order, return, and status questions route to the helpdesk you already run. Kinect sells, and it stays out of the support lane on purpose.
What does Kinect cost?
Custom, scoped per store. The engagement includes white-glove onboarding, weekly tuning reviews, and A/B measurement. Book a call or email hello@trykinect.ai.
Related reading
Ask the rep itself.
The chat on this site is the live product, trained on Kinect instead of on your store. Ask it anything these docs left open, or book a demo to see it on a catalog like yours.