Solutions · For Marketers
Your message, carried all the way to checkout
You own the message — the ads, the emails, the story. Kinect puts an AI sales rep on your store that keeps that message when a shopper starts asking questions: grounded in your catalog and policies, tuned to your brand's voice, live the same day with the Kinect team doing the work.
It also hands marketing something it has never had: a live record of the questions, objections, and comparisons shoppers voice in the moment before they buy or bounce. Voice-of-customer research that refreshes itself daily, on your own site.
The problems this solves
“We nail the campaign, then the click lands on a site that can't hold the conversation.”
The rep continues the story your ad started. It knows the full catalog and your policies, asks the one clarifying question that matters, and walks the shopper from the promise in your creative to the product that keeps it — without dropping the thread your campaign spent real money to start.
“An AI speaking for the brand makes me nervous. Voice is my job.”
It stays your job. The rep is tuned from your site, your materials, and how your team actually talks — reviewed with you before a single shopper sees it. It answers only from your catalog, policies, and knowledge base, never the open internet, and you review real conversations weekly. If a phrasing feels off, it gets fixed.
“Our customer research is surveys and review mining. It's always three months old.”
Every conversation is live voice-of-customer: the objections that stall a purchase, the comparisons shoppers run, the exact words they use for the problem your product solves. It's the raw language for your next round of ads, emails, and landing pages — coming off your own site every day.
“Our flows treat a first-time browser and a nearly-decided buyer the same.”
The rep captures stated intent while the shopper is still on the site — what they're shopping for, for whom, with which constraint. That record shows your retention team who was close and what stopped them, so the next send speaks to the actual objection instead of guessing at one.
“I'm being asked how we show up when customers ask ChatGPT instead of Google.”
The same intelligence that sells on your site powers an agent-ready storefront: your catalog and brand facts structured so ChatGPT, Perplexity, and shopping agents can read and recommend you. Start with the AI Readiness Audit — it shows how AI assistants experience your store today.
The numbers, stated honestly
more revenue for brands with Kinect, across live stores, measured against their own baselines.
of shoppers who engage go on to purchase — multiples of a typical site average.
from kickoff to live, with the Kinect team doing the onboarding.
Engagement figures describe engaged-shopper cohorts on live Kinect stores; the revenue range is measured against each store's own baseline, not store-wide causal lift. Full methodology: How we measure. Real stores: case studies.
Frequently asked questions
Will it actually sound like us?
That's most of the setup. The rep is tuned from your materials and your team's own phrasing, you review it before launch, and it answers only from your catalog, policies, and knowledge base. You see real conversations with the Kinect team weekly, and the voice stays in your hands.
Does this replace our email or SMS tools?
No. Kinect works the on-site, pre-purchase moment and routes support questions to your helpdesk on purpose. Klaviyo, your reviews tool, your helpdesk all stay — what Kinect adds is the conversation none of them can have, and an intent record that makes the rest of the stack smarter.
What does it cost?
It's scoped per store — the engagement includes white-glove onboarding, weekly tuning, and A/B measurement. Book a call and we'll quote against your catalog and traffic.
Put your message to work
Book a demo and see the rep carry your message in your voice — on your catalog, the same day.